About SanBeck

We’re all about the customer

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Imagine if you could talk to a professional that actually loves their job. They want to hear your story. They’re experts in their field. They believe in their products. And they want to share that with you.

In everything SanBeck does, we put a strong focus on having the right people for the job. Admin staff that know how to talk to people. Trade professionals that know what they’re talking about. And a leadership team that knows how to deliver.

And that’s what makes SanBeck different.

We understand that happy customers are a direct result of happy staff.

Here’s how we do it.

Build a team of caring individuals and keep them so happy customers can hear it even through the phone.

A world-famous entrepreneur once said that staff come first, and customers second. It works for Richard Branson, and it works for us. That’s because heart-warming customer experiences happen when people are happy and are empowered to help.

There is a culture at SanBeck of helping each other out, picking each other up when we need it, and support for the staff at every corner. So when we speak to you on the phone or in person, you’ll hear the difference. It’s the sound of someone who wants to be there, and someone who is eager to help you out.

“The level of consultation as well as the general courtesy of the site team has been a delight.” – Luke

Put the customer on top at every moment because every customer journey is different.

All SanBeck staff receive comprehensive and ongoing training, because let’s face it, solar products are complex, and you’re probably not a trade-qualified builder or electrician. So deciding the best solution could involve a lot of questions depending on your own personal experience.

Whether our team is helping you understand your solar user manual or talking through your roofing concerns, they never lose sight of what it’s like to be a customer. They’ll spot the things other builders miss, take the time to talk to you person to person, and do the little things. Because they’re the ones that matter.

“From their first initial call to the sales rep to installation, nothing was a problem and everything was explained in laymen terms.” – Kim

Recruit the best builders and specialists that are experts in their field and get it right the first time, every time.

There is something different about SanBeck staff. That’s why they’re hired, and why they thrive here. And, it’s why you’ll love talking to them.

Our builders see everything from routine roof repainting to the devastation of extreme weather events. They are carefully selected to also be a ‘people person’. So if you want to feel at ease, if you want the peace of mind of a fully-licenced expert, if you want the best products at incredible value, call SanBeck first.

“Mark, our consultant, was informative and personable straight away, which is a big reason why we chose SanBeck – Mandy

The foundations of SanBeck

Two colleagues from different companies loved their jobs. They enjoyed working with customers. Took pride in what they made. And enjoyed the team they worked with. So why did they leave to start a new roofing company (which has quickly grown into a major Australian home improvement juggernaut)?

Well, so many roofing companies operated with the same rhetoric. You could paint them all with the same brush, so to speak. But there is a subtle difference that makes SanBeck different. Quite simply, SanBeck cares how they do what they do as much a what they do.

SanBeck stands for:

Providing the best workplace for their staff.
Ensuring long-term customer satisfaction.
Declaring its commitment to the highest quality workmanship.
Sourcing the best product from leading brands for our customers.
Being proudly Australian owned and run.

Here’s what our clients have to say

  • "A professional company that sets a high standard."

    "Justin was prompt, easy to talk to and knew his products. The roof was sprayed (the next day!!!) beautifully and the two gentlemen that came out to spray were very professional in their manner and knowledge of the materials they were using. The cost is competitive and after three quotes they were a clear standout. Thinking about spraying your roof? Choose these guys for prompt professional service!"

    Judy Heenan

  • We can not recommend sanbeck enough

    "We have just had solar panels installed and from our first phone call through to our installer we can not recommend SanBeck enough. Thank you so much for a pleasant experience."

    Marcia Kemp

  • "I was extremely impressed by the prompt service I received"

    My other contract was for painting and restoration of my roof. it looks great. Jacob and Gerard did a great job in preparing the surfaces thoroughly so I envision I will get a long life from my paint job. I am grateful to them for their mindfulness also on the cleaned up after the job. Thank you Jacob and Gerard."

    Julie Hynard

  • I am extremely pleased with the whole process

    "The technician who installed our solar panels was very professional and it was a good experience. The local electricity distribution company activated the panels the following week. This means that, in less than 3 weeks since our initial meeting, I was using solar power. I am extremely pleased with the whole process and I would have no hesitation in recommending your company for the installation of solar panels."

    Vicki

  • Excellent job, no mess left

    "Had Solar power installed today. Excellent job, no mess left. Everything was well explained to us before installation."

    Hanna Stewart

  • "We are very happy customers!"

    "We are very happy with the communications and the products SanBeck have supplied. They have excellent knowledge about their products and they were able to answer all of the questions we had. The best thing about SanBeck Building and Roofing is that we got a face to face interview with one of their experienced salesmen and he showed us catalogues of all the products they had to offer."

    Chiquie Klaus

Some Of Our Recent Work

View all of our Case Studies

Benefits of Choosing SanBeck

We use Trusted Brands, so you know what you’re buying.

We simply do not compromise on quality or service, so that means using quality brands. The process and the kinds of results you can expect will be explained, and we’re proud of our important relationships we have with the industry’s leading brands including Dulux, Bluescope, and COLORBOND®. We believe in doing jobs right first time, every time.

We include a 5-Year Replacement Warranty because we want you to be confident

Our solar customers have recognised our expertise and our use of high-quality hardware. We stand by our pledge to replace (at no charge) rather than repair if any item doesn’t perform to 100% as promised within the first five years. Our high-quality workmanship means SanBeck never have to go out and redo installations.

We tailor solutions to your home, so you only pay for what you need.

In everything we do, we provide our customers with fit-for-purpose products and solutions. We believe that if we do right by you, you’ll refer us to your friends, neighbours, relatives, and colleagues. We cherish our word-of-mouth referrals from all our satisfied SanBeck roofing and solar customers.